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Image Recent Press Releases:

  • SJS SOLUTIONS LTD SOLUTION NOW RATED “SHORETEL COMPLIANT”
  • BRIGHTSIDE GROUP FIRST TO INSTALL SJS SOLUTIONS WALLBOARDS ON SHORETEL PLATFORM

  • SJS SOLUTIONS INSTALL STATE-OF-THE-ART WALLBOARDS AT LEWISHAM BOROUGH COUNCIL
  • SJS SOLUTIONS BOLSTERS BRITISH CONTACT CENTER WITH REAL-TIME WALLBOARDS
  • SJS SOLUTIONS LTD SOLUTION NOW RATED “AVAYA COMPLIANT”
  • CHESHIRE COUNTY COUNCIL REDUCE CALL WAIT TIMES BY OVER 50% THANKS TO SJS
  • SJS SOLUTIONS LTD SELECTED FOR MEMBERSHIP IN AVAYA DEVCONNECT PROGRAM
  • SJS DEVELOP NEW NOBLE SYSTEMS SPECIFIC WALLBOARD SOLUTION
  • TELEMARKETING COMPANY GCL DIRECT TAKE AGENT MOTIVATION TO THE NEXT LEVEL
  • BAXTER HEALTHCARE ACHIEVES 20% INCREASE IN CUSTOMER CARE CENTRE PERFORMANCE
  • SJS HELP HOGG ROBINSON (BRISTOL) ACHIEVE 37% INCREASE IN SERVICE LEVELS
  • SJS SOLUTIONS HELPS TNT SAVE MILLIONS THROUGH RESOURCE MANAGEMENT OVERHAUL 

 

 

 

To read more about how SJS Solutions innovative software solutions can help your business click here

 
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Empower Agents

The only way to provide consistently high levels of customer care is for agents to have the tools to be able to adjust their behaviour to meet changes in demand throughout the day.

Unlike your telephone system which can be programmed to route calls in the most effective manner, agents have personalities...


Read more...

 

FREE LCD TV OFFER

Order an Optymyse RT Physical Wallboard Solution in July or August and we will supply your first 42” Hi-Def LCD TV free of charge!

Click here to find out more

Or contact SJS Solutions on 0870 750 1141
or via e-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

Stop e-mailing agents!

As managers and supervisors we understand the importance of good e-mail etiquette, but do agents place the same importance on checking e-mails and should the onus be on them or us? Maybe instant and timed messaging is the best way to guarantee agents have the most current information they need to perform at their best.

To find out more click here

 
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