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Tech Talk

 

This page describes some of the technical features of the system.
Tech Talk 
 

How it works:

  • Your PABX is connected to our Optymyse RT server, either directly, or via an optional Data Buffer Unit.
  • The state-of-the art near-silent Optymyse RT server (see below for specifications) continuously captures data, storing it locally
  • At all times, your users can log in to the Optymyse RT server and view the data, right up to the minute
  • The system automatically backs up your valuable ACD data, and can (optionally) automatically copy the backup to another network location for overnight tape backup
 

 

 

 
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