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Since becoming Wallboard Technology Partner for Noble Systems, SJS Solutions have helped Noble Systems users gain competitive advantage by providing performance driven Call Centres like; 1Call Direct and GCL Direct the very best in flexible Outbound Wallboard Solutions.
Noble Systems Wallboards instantly feed real-time data key to the success of any Outbound Sales or Telemarketing company to professional LCD / Plasma screens. Thanks to SJS Solutions all agents, supervisors and managers at 1CallDirect and GCL Direct have instant access to live:
- Agent status information
- Sales performance data, and
- Team summary information
In addition to live Physical Wallboards the SJS developed Noble Systems solution includes browser based access to team summary information, thus giving key staff not located in the Call Centres instant access to live team statistics.
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“Any Agent, Supervisor or Manager can see exactly how well we are servicing our clients by either looking at a wallboard or by going to a special web-page where team results are constantly updated. The screens update every 2 seconds and really help motivate agents while making life a lot easier for our Supervisors and Managers. The response from visitors has been fantastic, everyone is impressed with what SJS have done and we are over the moon with the visual impact it has on our centre!”
Greville Crowder, Managing Director, GCL Direct
Read GCL Press Release
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“The results are stunning, we have 10 large flat-screens all displaying key Campaign
data plus a graphical illustration that allows our managers to quickly identify agent status, plus SJS has
created a browser-based campaign summary that can be instantly accessed from any PC on our network. Thanks
to SJS not only do we now complete performance data transparency, performance standards have improved and we
are providing an even better service to our clients.
“A big thanks to the SJS development and management team.”
Paul Jones, Managing Director, 1CallDirect
Read 1CallDirect Press Release
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Other Vertical markets:
Transport & Logistics
Finance & Insurance
Travel
Healthcare
Public Sector
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